Artificial Intelligence (AI) is the simulation of human intelligence processes made by computer systems. These processes include learning (the acquisition of information and rules for the use of information), reasoning (using the rules to reach approximate or definitive conclusions) and self-correction.


  • Health: the majority of applications of AI aim to improve patient outcomes and to reduce costs. Companies apply Machine learning to make diagnoses better and faster than humans. For example, AI technology extracts patient data to formulate hypothesis and identify specialized and personalized treatments. Other AI applications include chatbots, online programs to answer questions and to assist patients and even to book appointments;
  • Business and finance: robotic automation is applied to increasingly complex tasks normally performed by human beings. Machine learning algorithms are integrated into analysis and CRM platforms to identify information on how to better serve customers. Chatbots have been incorporated into websites to provide immediate customer services. For a long time, softwares have been performing most of the tradings in Wall Street and there are apps that can provide financial advices;
  • e-Learning: artificial intelligence is the key to improve educational programs’ performance targeted both for school students and company employees, optimizing trainings through personalized e-learning courses. In fact, on the one hand, AI improves the training experience of the students and, on the other hand, it facilitates the management of e-learning platforms for administrators’ learning management system;
  • Industry: with artificial intelligence applied to robots, already used for a long time in the industrial sector, machines are able to replace humans in many tasks, by improving production performance.
Intelligenza Artificiale PMF Research